If you haven't received a shipping notification yet - don't worry! We are slightly behind on shipping orders right now due to staffing issues related to COVID-19 plus extreme demand. It turns out a lot of people love Laffin! However, we are catching up on orders quickly. Our team is working as hard as possible to make sure your order gets shipped. You can expect to receive your tracking link within the next week, as 95% of orders will be shipped by then.
IF YOU HAVE YOUR TRACKING LINK, BUT YOUR LAFFIN HASN'T ARRIVED YET
Laffin is a very adorable guy so we’re not surprised you want him as soon as possible!
We promise we are doing everything we can to ensure that your Laffin gets delivered ASAP. In fact, we are taking steps to open two new warehouses (UK and USA) to expedite our shipping. Right now a lot of flights, (especially in the US) are being canceled and restricted due to the pandemic, and we are trying our best to expedite the process. We hope you understand! :)
We’re sure you’ll love your Laffin when he arrives!
If you are concerned about your order please contact us at firstname.lastname@example.org. We'll be sure to settle any worries!
Laffin is a cute little guy who loves everyone, no matter what!
Laffin loves you <3 He loves having cuddles every day, and getting lots of love and attention! Make sure your Laffin gets at least one hug per day, otherwise he will be very sad :(
Just remember, every choice you've ever made in your life has led to this moment, to meeting Laffin, to reading this text right now. Now is your chance to own your Laffin, make sure you do the right thing.
We're set on spreading the word of Laffin worldwide. Help us on this journey, send Laffin to your family and friends!
Laffin Loot is the currency of the Laffin Loyalty Program! You can sign up for this program for FREE, and even get bonus Laffin Loot just for signing up! Our Laffin Loyalty Program offers a range of perks and discounts, because we want to reward our beloved customers! See the icon in the bottom left of the page for more details.
We aim to have your tracking number sent to you within 1-2 days of placing your order. Please make sure you've checked your email or texts for a shipping update. Otherwise, check your order status page for a tracking number. If you are still concerned feel free to contact us at email@example.com - we're happy to answer any questions :)
Sometimes, if you buy more than one item at once, we ship only the parts of your order that are ready for shipment. We do this to ensure you get your items as soon as possible with no delay. So if you are missing an item, it is more than likely we are shipping another package to you!
We are currently working to streamline everything, as many departments of our business are currently working separately due to the pandemic. We hope you understand, we promise we didn't forget!
Occasionally, some phone numbers/email addresses reject our attempt to send a confirmation, whether it be an unsupported carrier or a full mailbox. If this is the case, contact us at firstname.lastname@example.org and we will help you get that sorted out!
Here are the average shipping times. Please note that these times are not guaranteed because of the impacts of the pandemic. Due to COVID-19, many of our fulfillment centers are having trouble providing efficient service and we sincerely apologize. Rest assured, we are trying our best to get your adorable Laffin in your hands as fast as possible!
We offer a number of options for expedited shipping at varying costs. If you need your order urgently, please contact us at email@example.com with the item(s) you would like to purchase and we can provide you with a quote for expedited shipping.